Payment Policy
Accepted Payment Methods
At Forus, we strive to make your shopping experience seamless and secure. We currently accept the following payment methods for all orders:
- Credit/Debit Cards: Visa, MasterCard
- Digital Wallets: Apple Pay, Google Pay
Note: We do not accept personal checks, money orders, or direct bank transfers at this time.
Payment Security
Your security is our top priority. All transactions are processed through a secure, encrypted payment gateway.
- SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt your personal and financial information during the checkout process.
- PCI Compliance: We adhere to strict Payment Card Industry Data Security Standards (PCI-DSS) to ensure your data is protected.
- Data Privacy: Forus does not store your full credit card number on our servers.
Payment Timing & Verification
- Charge Timing: Your payment method will be charged immediately upon order confirmation. You will receive an email confirmation once the transaction is successful.
- Billing Information: For a successful transaction, please ensure that the billing address entered during checkout matches the address on file with your payment provider. Discrepancies may result in order delays or cancellation for fraud prevention.
Currency
All prices listed on our website are in United Arab Emirates Dirham (AED). If you are purchasing with an international credit card, your bank may apply a currency conversion rate or foreign transaction fee, which is determined by your card issuer.
Payment Issues
If your payment is declined, please check that your card details, billing address, and security code (CVV) are correct. If the issue persists, we recommend contacting your bank or trying an alternative payment method.
Contact Us
If you have any questions regarding billing or payment, please contact our support team:
- Email: hello@foruslife.com
- Phone: +971 58 565 5222
- Address: DSO IFZA Dubai Silicon Oasis G03, Dubai, 341041, United Arab Emirates